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Processing Time
Orders placed before 1pm ET ship the same business day. Orders after 1pm ET ship the next business day. Weekend and holiday orders ship the next business day.
SHIPPING
Shipping Policy
Primenax ships within the United States via USPS, UPS, and FedEx through our fulfillment partner Shippo. Real-time rates are calculated at checkout.
Last updated: May 2026
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Delivery Estimates
Ground (USPS / UPS Ground): 3–5 business days. Expedited (2-Day / Priority): 2–3 business days. Overnight (Next Day Air): 1 business day.
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Free Shipping
US orders $75+ ship free via the cheapest ground option. Add items to your cart to reach the threshold.
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Discreet Packaging
Every order ships in plain unmarked packaging. The Primenax brand is not visible from the outside.
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International
International shipping is launching in phases. Join the newsletter to be notified when your country goes live.
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Lost or Damaged
If your order arrives damaged or never arrives, contact contact@primenax.com within 14 days and we'll re-ship at no cost.